Questions & Answers

Why does my iPhone appears to connect to the RM32 but fails to show up under permissions?

+1 vote
609 views
asked May 16, 2016 in Ai Mixers by charlesarmistead (140 points)
My RM32 is connected to a 5g net gear router via cat5 cable.  My iPad connects to mixer normally and operates the mixer normally via wifi.  Our iPhones appear to connect to the mixer normally but do not show up under the permissions tab as does the iPad.

1 Answer

0 votes
answered May 30, 2016 by djangob (1,290 points)
This is a bug in UC Surface. Rename the iPhone under Settings > General > About to not have any accents.

Here’s a more detailed answer as to why.

http://answers.presonus.com/1028/does-qmix-device-name-show-surface-device-permissions-list
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