Question

I can see faderport in peripherals under machine control, ID 127 preroll 90frames but unit doesn't respond.  Does not show up as a midi controller.  What do I need to d to make this work?  Updated firmware by pressing rewind/stop/record, computer sees and verifies that. Please help!

Thanks,

Ron

Answer 1

I would recommend making sure that you have the FaderPort setup according to this Knowledge Base article for use with Pro Tools:

http://support.presonus.com/hc/en-us/articles/210040043-FaderPort-How-do-I-set-up-my-FaderPort-in-Pro-Tools-

If you need further assistance please submit a support request at support.presonus.com