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Installation of classical guitar expansion in progression failed

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asked May 18, 2017 in Progression by matthiasschmidt (200 points)
I purchased the classical guitar expansion for progression 3. After the download the installation failed: A window in progression pops up and says: boost: bad format, string: string-format is ill formed. What is there to do?

2 Answers

+1 vote
answered May 18, 2017 by TechSupport77 (195,970 points)
 
Best answer
Below you will find information on manually installing an Expansion Sound in Progression or Notion.

Windows:

1.  Open Notion or Progression and go to Help>Software Activation.  Press the "Receive Licenses" button and verify that you are authorized to use the sound.

2.  Go to c:\Program Files\Notion or Progression\Sounds\Expansion and verify that the sound is in this folder.  If it is not, please put it there.

3.  In Notion or Progression, go to File>Preferences>Audio and press the "Choose..." button.  Navigate to c:\Program Files\Notion or Progression\Sounds and press the "Select Folder" button.  This will reload your Sounds folder into the program.

Mac:

1.  Open Notion or Progression and go to Notion (Progression)>Software Activation and press the "Receive Licenses" button.  Verify that you are authorized to use the Expansion Sounds.

2.  Go to Macintosh HD/Library/Application Support/Notion Music/Notion (or Progression)/Sounds/Expansion and verify that you have the desired Expansion Sound or Sounds in this folder.

3.  Open Notion or Progression and go to Notion (Progression)>Preferences>Audio and press the "Choose..." button.  Navigate to Macintosh HD/Library/Application Support/Notion Music/Notion (or Progression)/Sounds and press "Select."  This will reload the sounds into the program.

*If you continue to have a problem, please try closing and re-opening the program.  In the event that you have a corrupt or incomplete download of the file, please delete the Expansion Sound from the Expansion folder and download it again from your my.presonus.com account.
0 votes
answered Jan 25, 2018 by davecoffin2 (790 points)
Nice answer Brian
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