If you are having a problem installing an Expansion Sound, here is what you can do:
Windows:
1. Open Notion or Progression and go to Help>Software Activation. Press the "Receive Licenses" button and verify that you are authorized to use the sound.
2. Go to c:\Program Files\Notion or Progression\Sounds\Expansion and verify that the sound is in this folder. If it is not, please put it there.
3. In Notion or Progression, go to File>Preferences>Audio and press the "Choose..." button. Navigate to c:\Program Files\Notion or Progression\Sounds and press the "Select Folder" button. This will reload your Sounds folder into the program.
Mac:
1. Open Notion or Progression and go to Notion (Progression)>Software Activation and press the "Receive Licenses" button. Verify that you are authorized to use the Expansion Sounds.
2. Go to Macintosh HD/Library/Application Support/Notion Music/Notion (or Progression)/Sounds/Expansion and verify that you have the desired Expansion Sound or Sounds in this folder.
3. Open Notion or Progression and go to Notion (Progression)>Preferences>Audio and press the "Choose..." button. Navigate to Macintosh HD/Library/Application Support/Notion Music/Notion (or Progression)/Sounds and press "Select." This will reload the sounds into the program.
*If you continue to have a problem, please try closing and re-opening the program. In the event that you have a corrupt or incomplete download of the file, please delete the Expansion Sound from the Expansion folder and download it again from your my.presonus.com account.
