Question

I recently bought the audiobox interface and when I plug it in and put my headphones on and when I record anything, with the guitar directly connected to the interface or with a microphone there is a noise like electricity constantly leaving the interface, and worse, even when there's nothing attached to the interface it keeps making that same noise! What should I do?

Answer 1

Please refer to this knowledge base article to help you:

http://support.presonus.com/hc/en-us/articles/210044733-My-AudioBox-is-producing-or-recording-noise-What-do-I-do-

Answer 2

Have you tried lowering the Gain knob on the Audiobox? Too much Gain setting can cause such a noise.

You can also try using an external pre-amp, which boosts the signal so that it's possible to use a low Gain setting on the Audiobox. An example of a pre-amp is the TubeMP Studio.