Question

hi I am having some issues with my multi-output devices with this 3.5 update.

when studio one loads up in 3.5 it shows the red skull & bones and says that the multi-output device cant be found.

then I open the 3.4 version and it works as normal?

is there any Known issues with this ?

Answer 1

Sorry to hear you having issues with the latest version of Studio One.
 

Please delete your Studio One settings and uninstall/reinstall Studio One:

1.  Quit Studio One

2.  From the Finder toolbar, click Go, hold Option, and click Library

3.  Open Application Support/PreSonus Software/Studio One 3

4.  Copy the contents of the folder to a folder on your desktop for use as a backup.

4.  Delete all files and folders except for the user.license file

5.  Go to your Applications folder and Drag studio One to the trash.

6. Log in to My.Presonus.com and download a fresh copy of Studio One and install.

*If you are missing any Sound Sets after doing this, simply go to Documents>Studio One>Sound Sets and double-click one of the files.

I went ahead and created you a support ticket to follow up on this. Please check your email that is associated with your MyPresonus Account.

Answer 2

ok thanks I will try this I hope it works.