Questions & Answers

studio 192 interface wont work at 192khz

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asked Jul 6, 2017 in Studio 192 USB 3.0 Interfaces by vincentsims1 (320 points)
so heres my issue, i am able to choose 192khz in presonus, but as soon as i open up a project file it is stuck in a contant load circle loops that stops and goes and it causes my qcon pro to turn on and off loosing its connection. all this happens only when im on 192khz quality. i need the 192khz quality as this was the only reason i purchased the studio 192. i have already updated to the latest drivers. tried both usb 3.0 and 2.0 and still having the same issue. im on windows 10 newest update. also i cannot seem to use more than 1 channel at the same time, i have my studio monitors working properly but i also have big 15 inch pspeaker hooked to an interface and routed out. now i used to have a focusrite solo and everything worked in conjuction togeather and now its only allow me to use studio monitors only. if anyone could help me with this i would be very greatfull. time is of the essence with this one and i only have so long to return the device if i cannot fix this issue

1 Answer

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answered Jul 6, 2017 by butchrichard (131,300 points)
Best answer
You may need to go to your computer's vendor website and search your model computer.  Install any model specific drivers updates.

You may also need to update Studio One.

If you still continue to have trouble, create a Support Ticket with PreSonus Support to assist further.