Question

i have two lightpipe firestudio 32/32 interfaces, one in use and one spare. I have noticed that at times the one i'm useing takes up to 10 minutes to power up after i press the power button. Today, both units will not power up, for over 4 hours.. coincidence? lol. would u have any idea what might be going on with them?

os windows 7

Answer 1

Power is power.  If a device doesn't power up, isn't much you can do.  The FS Lightpipes have been discontinued for many years and are End of Service.  They can no longer be repaired.  None the less, you should create a Support Ticket with PreSonus.