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Why does my new Macbook not find my Audiobox USB in the audio interface drop down menu?

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asked Aug 12, 2017 in AudioBox USB by jonathandumas96 (150 points)
I recently bought a new MacBook pro (with the USB C ports) but transferred my StudioOne license and kept all my same equipment as before (Audiobiox USB). However, now when I go to Studio One preferences and look for the audio interface in the drop down menu, it doesn't show up. It is not a hardware issue, as the interface can connect to my computer and get power. Somehow, my Studio One Artist 2 software doesn't recognize it, and that is what I want to answer.

1 Answer

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answered Aug 14, 2017 by butchrichard (131,360 points)
Best answer

Essentially, you need to use any common powered USB hub.

This article will explain further.