Question

My Audio Box 96 USB is not recognized by my new Studio Mac. I downloaded and installed the new control center, and it sees the device, but the computer still doesn't. The control center says the firmware is up to date.

Answer 1

Create a support ticket, they should be able to help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-submit-a-Support-Request-