Question

Hi again! 

Thanks for the quick response... but...

Problem is that it is greyed out, look here:

- Mike

Answer 1

Ensure that your computer is fully up to date with all current Windows or OSX updates.

Ensure you have installed the latest version of Universal Control

Try connecting your AudioBox to a different USB connection on your computer.

Do not click the menu, but click on the yellow text "Please Update Device Firmware".

Contact PreSonus Support for further assistance if you still have trouble.

Answer 2

Hi.

I've the same problem with my iTwo.

I have fullfilled all the checklist suggested but nothing happens when I click on the yellow text.

Alex