Questions & Answers

Why do I lose Youtube audio (and connection) when I try to record on Prosonus Studio One?

0 votes
asked Dec 4, 2017 in Tuning & Optimizing Computers for Digital Audio by scottlang2 (130 points)

I have been trying to actually record using your software. In doing so, I've tried to watch YouTube "how-to" videos but each time I activate Studio One Artist, it kills the connection to the Youtube videos. I have a 64-bit Toshiba Satellite laptop with an Intel Core i7 chip, and 16GB of RAM. I'm using Windows 8.1.

I appreciate that you don't have all the answers, but this is precisely why your firm should have troubleshooting guides on paper, rather than just a few pages suggesting how to install the software (and the assumption it will work perfectly).

I look forward to your response as to what I should do to fix this, either within Studio One Artist or on my PC.

Thank you! Scott

2 Answers

0 votes
answered Dec 5, 2017 by brockstallworth (3,110 points)
Did you release the driver in the audio setup?
+1 vote
answered Dec 20, 2017 by Anselmi71 (3,800 points)
Go to Control Panel. Select Sound. Select you playback device --> Properties. Select Advanced tab --> Exclusive Mode and uncheck 'Allow application to take exclusive control of this device'.

Did that solve your problem?