Questions & Answers

Old Drivers

+1 vote
asked Dec 18, 2017 in AudioBox USB by sethprozinski (130 points)

Hey, can I just have a copy of the old program that connected the AudioBox iTwo to my PC (Windows 7, 64 bit) ? The old program, before Universal Control, worked absolutely fine, and I recorded with it quote a bit.

but uninstalling the old program & "upgrading" to Universal Control led to:

  • Computer failing to recognize AudioBox, computer displaying errors with the drivers of the audiobox when recognized
  • 5 hours of troubleshooting with no results whatsoever
  • 2 dozen guides on how to treat possible issues, with no results,
  • probably a dozen Reinstalls and uninstalls, including ones where i went to and deleted files in 'appdata' and 'prefetch' folders as recommended by the official Presonus answers, with no results
  • I also switched off between different lengths of cables, with, you guessed it, no help

5 Answers

0 votes
answered Dec 30, 2017 by sylvainmartineau (280 points)
edited Dec 30, 2017 by sylvainmartineau

- Same issue here (AudioBox-22VSL). Work fine before the update, and now it's crash 2-3 time each day (I tried reinstalling guide, change the USB port etc.) and I also need access to the "old" versions of the drivers (I don't know witch one exactly, but one before the "Universal Control"), for Win 7 64-bit

- Also, I can't registrer the product online to contact the support, it's said the ID is not valid (it's the number under the Audiobox).
0 votes
answered Jan 10, 2018 by lonniebyrnside (210 points)
Were you able to figure out a solution? I am having a similar issue:
0 votes
answered Feb 7, 2018 by sylvainmartineau (280 points)

Were you able to figure out a solution? I am having a similar issue


No. Seem this forum not read by  Presonus Tech. I just switched to my intern audio card, and now my 300$ Audiobox serve to nothing...

0 votes
answered Nov 19, 2018 by sylvainmartineau (280 points)

I reinstalled all my computer this week, and the issue still there after installing the last drivers for my AudioBOX USB. I only tested this time with Ableton Live Lite... The big issue was statics noises and some ground noise (with a audio-technica p48)

I finally found today a old version of drivers on Softpedia (Presonus_AudioBoxUSB_2.8_X64) , and GOOD NEWS (For me at least) it's now work perfectly. No ground noise, no static noise, it's just perfect.

So it's kind of Christmas for me, I can use my Presonus Audiobox USB again.

Maybe you need to look in this seriously, something wrong with the last versions of the Universal drivers.
0 votes
answered Nov 23, 2018 by raphalgrana (230 points)

Hey  Sylvain Martineau, I searched softpedia but failed to find the file you got... this is killing me, because my AudioBox is just taking dust and Presonus doesn't seem to give a F*** about it.