Questions & Answers

I have instal the Universal Control but maby the drivers don't work correctly whit this new iMac?

0 votes
asked Jan 9, 2018 in Thunderbolt - Quantum by josepnavasky (120 points)
The new iMac with Thunderbolt 3 ports don't recognize my Quantum 2. I have instal the Universal Control and try with diferents cables from Apple and the adaptor from Apple. The Studio One says that there is not audio card.

I don't know what can I do. Thanks.

3 Answers

0 votes
answered Jan 17, 2018 by alistairmagill (180 points)
Same. I am trying to connect my Quantum to a brand new iMac Pro and it is not recognising it.

Have you had any response from Presonus?
0 votes
answered Jan 17, 2018 by helgetjelta1 (170 points)
Hi, I have just gotten my quantum, and running on macbook retina TB, with thunderbolt 3 to thuderbolt 2 adapter.

Works like a charm.

In macOS via iTunes, and in Nuendo.
0 votes
answered Jan 18, 2018 by alistairmagill (180 points)
Ok I've got it working, with the help of the Support here.

I ran the hardware uninstaller, rebooted, ran the installer again, and then navigated to System Preferences > Security and Privacy, where there was a message saying some Presonus extensions had been blocked, so I allowed them. Rebooted, and now everything is working perfectly.

I hope this helps.