Question

The new iMac with Thunderbolt 3 ports don't recognize my Quantum 2. I have instal the Universal Control and try with diferents cables from Apple and the adaptor from Apple. The Studio One says that there is not audio card.

I don't know what can I do. Thanks.

Answer 1

Same. I am trying to connect my Quantum to a brand new iMac Pro and it is not recognising it.

Have you had any response from Presonus?

Answer 2

Hi, I have just gotten my quantum, and running on macbook retina TB, with thunderbolt 3 to thuderbolt 2 adapter.

Works like a charm.

In macOS via iTunes, and in Nuendo.

Answer 3

Ok I've got it working, with the help of the Support here.

I ran the hardware uninstaller, rebooted, ran the installer again, and then navigated to System Preferences > Security and Privacy, where there was a message saying some Presonus extensions had been blocked, so I allowed them. Rebooted, and now everything is working perfectly.

I hope this helps.