Questions & Answers

Computer issues

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asked Jan 16, 2018 in AudioBox USB by brycecoulston (150 points)
When I plug my Audiobox USB into my laptop it starts making a continuous clicking noise. It doesn’t happen when I plug it into my desktop. I could restart my laptop from scratch to give more memory ex. But I’d rather not do that. It never use to do that to me.

1 Answer

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answered Mar 27, 2018 by AlexTinsley (734,670 points)
 
Best answer

The issue you are running into is that your laptop may be too slow for real time audio. Make sure it means minimum system requirements to be running Studio One. - https://www.presonus.com/products/Studio-One/tech-specs

Most often is the case with laptops that exhibit this behavior are the following conditions:

  • CPU is Celeron or older Pentium 4 series / older AMD CPU
  • Memory is 4GB or less, runs better with 64-Bit OS and 8GB of RAM
    • For latency operation below 512 for real time instruments and effects and monitoring
  • Operating System is 32 Bit (can only cache 3.25GB of 4GB of installed memory)
  • Storage Drive is 5400 RPM or 4200 RPM which is typical for laptops. You'll need an SSD or 7200 RPM S-ATA drive. 
  • DPC Latencies due to conflicting Video Card and Network Interfaces grabbing resources from system, use this application to check to see if your system can handle real time audio: http://www.thesycon.de/eng/latency_check.shtml
Contact a professional audio retailer for audio recording PC solutions:
  • Sweetwater Creation Stations (USA)
  • PC Audio Labs (USA)
  • Molten Audio (UK)
  • AAVIM (Austrailia)
  • Apple MacBook Pro is always a good solution too...

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