Question

Recently I had to take my iMac in for repair at Apple and now that I've got it back I can't get my fire studio project to sync! I've reinstalled UC several times and the driver version stays at 00000. The fire studio is being recognized by my computer but the light on the device is red. I've sent in a support ticket but wanted to see if anyone could help me since it's after hours and I don't want to pay for Obedia.

iMac Retina 5k 27 inch late 2015

OS: Mac OS High Sierra version 10.13.3

Answer 1

OSX High Sierra has implemented higher securities when installing software.  This article will explain and illustrate the solution.

Installation issues with High Sierra OSX 10.13