Questions & Answers

Universal control crashes on start, tried everything i could find on the internet but nothing helps.

–1 vote
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asked Mar 1, 2018 in AudioBox USB by avtolazuashvili (140 points)
i've got a windows 7 N version and i think that is the problem but still wanted to ask you guys for a proper answer to this problem.

tried reinstalling Universtal controler but this did not help.

1 Answer

0 votes
answered Mar 12, 2018 by AlexTinsley (764,610 points)
 
Best answer
You need to make sure you have SP1 installed and at least your Windows Platform update.

See this article for more information. It is written for Studio One customers, however it applies to UC as well.

http://answers.presonus.com/1224/studio-wont-launch-windows-gives-error-platform-update-needed?show=1224#q1224
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