Question

Thanks for your answer, i already did that, but nothing happens, i have another two audio interfaces, AVID fast track solo and alesis io2 express and they both work fine, but this one dont

Answer 1

Please create a support ticket.

-Login at my.presonus.com

-Click "Support"

-Click "Create a ticket"

They'll get some more information about your computer and be able to assist you further.