Question

I've seen questions about this, but no official response from Presonus so I'm going to restate the question:

On Quantum 2, with a certified apple thunderbolt cable plugged into a new Mac Pro trashcan - we see a blinking
blue light, and the power led in red.  I've tried everything I could think of - I have this same device in my studio and had similar issues at first but somehow I was able to get by it.  This situation is having at a studio install I'm in the middle of and I couldn't be more frustrated with the Quantum 2.  PLEASE PLEASE PLEASE - PRESONUS answer this question!

Studio install is ALL presonus gear so this is not a good look for the customer or the brand.  Thanks.

Answer 1

I have the same issue with my Quantum1... please let me know if your problem is solved....

Answer 2

https://forums.presonus.com/viewtopic.php?p=164980#p164980

Answer 3

I also have the exact same issue and i have 2 units and a brand new iMac Pro. I feel like it has something to do with the new OS.

Answer 4

same issue here, connected just fine yesterday, today....nothing.  Why isn't Presonus answering this?  MOTU usually has someone respond to these types of posts.  I'm truly disappointed in Presonus, I really wanted this to work.  Might have to go back to MOTU.

Answer 5

With a 2011 Mac Mini running MacOS 10.13.4, everything was working fine until I upgraded to Universal Control v2.7 (build 47644). Symptoms as you describe. Uninstalling the drivers, rebooting and reverting to v2.7 (build 47164) and everything works again.

However, I am still having issues with a 2015 MBP. Was previously working flawlessly with 10.13.4, but now does not properly connect to the Quantum 2 after upgrading to 10.13.5 (regardless if using build 47644 or 47164).