Questions & Answers

Downloading Notion files from Dropbox to Notion on iPad (OS 11.2.6)

0 votes
asked Mar 27, 2018 in Notion iOS by blairhelsing (200 points)
The Notion file I created in Windows 10 and uploaded to Dropbox won't import to Notion on the iPad. I've saved the file on Dropbox in two folders:

"Notion 6" (I believe that Notion on Windows created this folder itself) and "Notion Mobile" (which I created).

When I click "Import" in Notion on the iPad a popup appears and for about one second a message appears in that window "Loading Dropbox Please wait", but nothing opens. I've tried multiple times. I've unlinked and re-linked Dropbox on the iPad and I've checked my Files settings on the iPad to be sure that Dropbox is enabled. So far, nothing has allowed the import to occur.

1 Answer

+1 vote
answered Apr 24, 2018 by TechSupport77 (195,940 points)
Best answer

For your scores to show up in the app, they have to be in the Apps>Notion Mobile folder.  This should not be a folder that you created.  This folder should be created by the Notion for iOS app, when you sync it to DropBox.  If you created the "Notion Mobile" folder, that might be the issue.  Try removing that folder and use the folder that Notion for iOS creates in DropBox.  Apps>Notion Mobile.  You may want to try removing and re-installing DropBox if the problem persists.