Questions & Answers

Is anyone else experiencing a greyed out phantom power on channels 1 and 2 on Quantum 2?

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asked Mar 28, 2018 in Thunderbolt - Quantum by luizinholondon@hotmail.com (160 points)

Is anyone else experiencing a greyed out phantom power on Quantum 2?

I'm currently running Universal Control v.2.5.3 (latest one today) and firmware 1.1-12.

I have already updated the software twice today but for some reason that won't fix the issue. Phantom power can be turned on and off on the unit itself but not on the software for some reason.

Thoughts? Any help would be much appreciated. Many thanks!

Phantom power missing on channels 1 and 2

1 Answer

+1 vote
answered Mar 29, 2018 by connorguiberteau (18,240 points)
 
Best answer
Phantom Power will only be available once an XLR cable is connected to Input one or two.  It's a smart circuit that can tell the difference between TS, TRS, and XLR.
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