Questions & Answers

Trouble activating Studio One on second device.

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asked Jun 4, 2018 in Studio One 4 by calebjones9 (150 points)
Yesterday I activated Studio One 4 on my laptop because I was away from home and wanted to try out the software for the first time. Now that I am back home I have been trying to activate it on my PC. However, when ever I place the activation code for the product, It tells me "This product key has been registered already." and does not allow me to access the software. I assume I must be missing something. How do I properly activate Studio One on my second device.

1 Answer

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answered Jun 14, 2018 by lawrencefarr (221,470 points)
 
Best answer

Yes, the product key has been registered already to your user account and cannot be registered twice.  To activate it on another system..

1.  Go to menu Studio One > Studio One Activation (if it launches directly into the activation screen go to step 2)

*** If you've never run Studio One on that system before it may launch directly into a log in screen or it may pop up later. .  If so, be sure to log in with the credentials for the user account where the product is or activation will not work. Step 3 below will not list your product. ***

2. Check the option ... Activate   Do not check the box "I have purchased an upgrade of Studio One”

3. Click the downward facing arrow on the right edge of the list field there to refresh your product keys listing with Show My Existing Product Keys.   This will retrieve the registered products from your user account.

4. Select the product from the refreshed list and click Activate and it will activate the new license and restart as that product.

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