Questions & Answers

RC500 don't turn on...

0 votes
139 views
asked Dec 15, 2015 in PreAmps, Signal Processors and Monitoring Hardware by sharklife (150 points)
Hello... I purchased the RC500 at amazon, I connected cable and Put on the swich,

it turned on at 1 second and then turned off automatically, then I tried again, but It didn't turn on......
I checked all I know(connection, change cable and socket, etc...)
I doubt only one thing... It is voltage... I connected it at 220V socket with IEC cable... (My country use only 220V)

maybe, is it set at the factory 110V???
But... I checked the fuse box... It is well... no problem... I know RC500's input voltage is 110v~250v 10A
What can I do?

plz help me... T.T

1 Answer

+1 vote
answered Dec 16, 2015 by AlexTinsley (825,450 points)
selected May 19, 2017 by AlexTinsley
 
Best answer
Take it back to the store where you bought it from, however long ago it was so they can assist you with getting it exchanged or repaired.

If you're not sure or have trouble with the store, then go to this page and find the distributor for your country and contact them for support.

http://www.presonus.com/buy/international_distributors
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