Questions & Answers

Ipad control greyed out

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asked Sep 11, 2018 in UC Surface / Qmix by bigmony (150 points)
Hi: Last year I used my old Ipad with an old mac book. nothing was upgraded since last year. Now the ipad is locked out. I don't want to install drivers. I just want to leave it all alone. I want the process in the computer so it will talk to the ipad.

1 Answer

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answered Sep 12, 2018 by jonnydoyle (196,480 points)
 
Best answer
Its possible that the iPad has auto updated to a new version of the app. If that is the case you need to have the most up to date version of Universal Control installed on the Mac.

Universal Control v1.7.6 for Classic mixers and v2.8 for AI/RM and Series III mixers.

Please refer to this Knowledge Base article which explains your options in more detail: http://support.presonus.com/hc/en-us/articles/115004508446-Qmix-and-SL-Remote-iOS-11-update
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