Question

hi when i open a song i see a box telling me there are missing files, i think i know where they came from, i had a bunch of solos that i wanted to consolidate so i created a file (which i've never done) when i decided not to use the tracks i clicked on the file in the mix view and hit remove track. i think that's the problem. the question is, how do i permanently delete them. i'm going to try and attach a screenshot but i don't know if i can.

i would appreciate any ideas you have.

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Answer 1

Below you will find a link to a knowledge base article that explains how to resolve issues with missing files in Studio One songs.

https://support.presonus.com/hc/en-us/articles/360012152792-Why-is-my-song-telling-me-that-there-are-missing-files-

If the issue remains, please create a ticket to technical support.

Here is a link to create a ticket: http://support.presonus.com/hc/en-us/requests/new