Questions & Answers

qmix-uc on android permission issues

+8 votes
asked Oct 7 in UC Surface / Qmix by donaldgrissom (200 points)
recategorized Oct 7 by donaldgrissom
on our sl 32.4.2 ai updated to most recent firmware when we try to use android devices for q mix uc the mix will not hold unless the window is left open and the device connected other wise all permisions are revoked not a issue with ios devices just android problem appeared about a month ago

reviews on google play store reflect  this issue

anyone find a fix or are we just going to have to wait for presonus on this one and since its android it may be months before anything is done about it

8 Answers

+2 votes
answered Oct 7 by pierregauthier (420 points)
I have the same problem with my studiolive 24.4.2 AI i open a ticket and see what PreSonus have to say about it.
+2 votes
answered Oct 14 by elevationchurch (390 points)
We have Studiolive 32 series 3 and a 32rm and are having the same issue.
+1 vote
answered Oct 25 by joshuaadams210 (430 points)
I have the same issue.  I set each phone to have permissions for all auxes and the android phones were able to control their mix.  However, they have permission across all mixes instead of being able to be assigned a single mix
0 votes
answered Oct 28 by ronnyyoung (300 points)
I'm having the same exact problem. I've opened 4 tickets with PreSonus about it and they close them to mark it as resolved. These tickets are not resolved until the Android devices work again IMO. I realize Android device support is still relatively new, but I don't think we have ANY Android support any more. The release notes say Android devices running OS 5.0 and above should work... but none of them do. PreSonus, please let us know what we can do to help. I'm happy to be a guinea pig to fix this.
0 votes
answered Oct 29 by pierregauthier (420 points)
I still have the same problem did open 2 tickets and they close it telling me they will advise when they have a fix.
0 votes
answered Nov 19 by martinkauferstein (150 points)
Same Issue only with 24 III RackMixer
0 votes
answered Nov 23 by chomedeybaptistechurch (260 points)
Same here, no android phones are able to simply stay connected or reconnect without having to reassign the permissions every time. Studiolive 24.4.2 ai
0 votes
answered Dec 9 by diegogarro (150 points)
Hi all
I'm in the same situation, all android devices disconnecting from 16.4.2AI.
Kind of disappointed presonus hasn't resolve this yet. Opened a case and they asked for a bunch of things that has no relationship with the problem.
Urge to get the fix ASAP.