Questions & Answers

qmix-uc on android permission issues

+2 votes
107 views
asked Oct 7 in UC Surface / Qmix by donaldgrissom (140 points)
recategorized Oct 7 by donaldgrissom
on our sl 32.4.2 ai updated to most recent firmware when we try to use android devices for q mix uc the mix will not hold unless the window is left open and the device connected other wise all permisions are revoked not a issue with ios devices just android problem appeared about a month ago

reviews on google play store reflect  this issue

anyone find a fix or are we just going to have to wait for presonus on this one and since its android it may be months before anything is done about it

3 Answers

0 votes
answered Oct 7 by pierregauthier (360 points)
I have the same problem with my studiolive 24.4.2 AI i open a ticket and see what PreSonus have to say about it.
0 votes
answered Oct 8 by pierregauthier (360 points)

This is the answer i received from tech support.

Tech Support Today at 05:10

Thanks for getting in touch. 

We're sorry you're having this issue. This is a known issue that has already been reported to the development team.

We will alert you through a support ticket follow-up to notify you if and when an update is available and where to get it. 

We recommend reading the latest release notes when our software is updated to see if your issue is resolved. You can find the latest release notes in your my.presonus.com account.

Regards, 

0 votes
answered Oct 14 by elevationchurch (350 points)
We have Studiolive 32 series 3 and a 32rm and are having the same issue.
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