Questions & Answers

studio one 3 artist keeps reverting back to demo version? product key says already in use.

0 votes
asked Dec 19, 2015 in Studio One 3 by allenkent (120 points)
registered fine but show as 0 of 5 activations off line activation also refuses to recognise codes inputted. I removed the demo version and tried to download the purchased version from my presonus account but the demo version loaded up again.

1 Answer

0 votes
answered Dec 19, 2015 by Jon T (5,940 points)
In this situation you'll need to submit a technical support ticket by going to - log into your user account if you aren't automatically logged in, select support at the top of the page and click the tech support ticket button.

Put the information in there, include your software key.  The techs can figure out what is jamming up the works.