Questions & Answers

They are plugged into the green speaker jack on the back of the computer

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asked Oct 30, 2018 in Sceptre, Eris, R-Series by leviboylan (170 points)

You need to plug it into the Green Speaker / Headphone Out Jack on the back of your computer, not the Speaker Input. 

If that does not solve your issue, then open a support request in your https://my.presonus.comaccount so a support tech can further assist you.

It was plugged into the headphone out jack on the back of my computer, like I said, I had perfect sound for almost 2 weeks out of it. I meant to say headphone input, I just incorrectly reffered to it as a speaker input because that's where you plug speakers into.

Anyway, the speakers seem to have completely broke now as they don't produce any sound whatsoever.

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