Questions & Answers

doesn't activate product because of connection problem. MAC

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asked Nov 9, 2018 in Studio One 4 by lorenzosansone (120 points)
Hi, I purchased Studio one 4 pro , I downloaded and registered the product, installed it , but when I open it and its time to activate it, it says that it can't activate it because connection problems so it can't connect to the servers.

my connection works well and I have no firewall on my Mac.

so what I have to do to use it?

1 Answer

0 votes
answered Nov 10, 2018 by elliottsebag (7,620 points)
Hey there, you might wan't to try the offline activation then :)

You'll find all informations here : https://support.presonus.com/hc/en-us/articles/210040283--4-Software-Activation-Offline-Computer-

If you still have some issues, just open a support ticket .

Hope this might help, kind regards.
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