Questions & Answers

serial problem messege ''You need to supply the product for the software you want to upgrade.''

0 votes
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asked Jul 25, 2019 in Studio One 4 by raeeonlee (120 points)
Hi there

Hi. I bought a studio one from the splice about a week ago. And I got a serial key and the message

''You need to supply the product for the software you want to upgrade''  didn't register the product.
What should I do if the splice asks me to ask the presonus?
I think there's a problem with the serial key.

2 Answers

0 votes
answered Aug 30, 2019 by gordonwohlgemuth (140 points)
Following. Was purchasing the Pro Version. Got serial today but not working - same dialog window.
0 votes
answered Mar 30 by yanpisaryk1 (140 points)
Having the same issue. On Mac.
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