Question

Been using the audio box usb black edition for 2 years now with no problems. Never had to use universal control or anything, it just worked. Now out of nowhere with the new OS10.14 update, I can not get my iMac to recognize the interface. I’ve installed universal control and it hasn’t helped at all. Really stuck.

Answer 1

I'm having the exact same problem - I have tried installing drivers that were on this site but to no avail.

Apple have managed to turn into Microsoft. Such poor customer service and a constant plethora of updates and patches to fix the last update that wasn't sandboxed.

Going into the loft to find my Atari ST.

Answer 2

Had the same issue, fixed by adding a USB Hub between the AudioBox and the Mac.  Messy but worked.

Answer 3

Same issue. Audiobox iOne. No longer recognized by my Mac running Catalina. Universal Control does not recognize. Nor does my ipad.

Answer 4

Same problem. Started around mid July. a few restarts of the mac and it finally recognised the Audiobox. But now it's not recognising at all. Checked all settings. Power and signal to the box but can't find it in Audio Setup, Audio Device.

Answer 5

I had the same problem. After trying all of the above with no fix, I used the presonus hardware uninstaller (included in the driver downloads) to uninstall everything, then restarted laptop, then reinstalled the driver, and that did the trick.