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When I connect to the 16r series 3 mixer, I get a dark screen, and can't control anything

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asked Dec 17, 2018 in StudioLive Series III by tedgarbee (150 points)
recategorized Dec 20, 2018 by jonnydoyle
I can't control the 16r series 3 mixer with my laptop. I just get a dark screen, and can faintly see the channels, but can't do anything.

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answered Dec 20, 2018 by jonnydoyle (403,640 points)
 
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You need to set the permissions for the connected device. 

Page 32, Section 8.1.1, link: https://pae-web.presonusmusic.com/downloads/products/pdf/UC_Surface_ReferenceManual_EN_24042018.pdf

–1 vote
answered Dec 20, 2018 by stephenpertesis (230 points)
This exact same thing happens to me WHEN I open Capture.

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