Questions & Answers

Why does UC Suface time out with Studiolive III

0 votes
asked Jan 13, 2019 in UC Surface / Qmix by joejudeen (280 points)

I am using current UC Surface on my IPAD Air 2 with Studiolive 16 series III

When the ipad times out, I tap on it to bring UC Surface back up.  All features are up but, are locked (meaning I cannot control anything.) I have to close UC Surface then reopen it and then everything works.

Why is that? How can that be prevented? This is very annoying when trying to control your sound...

related to an answer for: UC Surface on iPad Times Out

1 Answer

–1 vote
answered Mar 5, 2019 by jonnydoyle (378,090 points)
Best answer
Causes could be a setting on your router to time out, energy saving modes on the iPad or exciting the app while using the other features on the iPad. Review those.