Question

Ever since the latest update on the 24R and UC, I am getting glitchy/sputtering audio from the Digital Return. Upon troubleshooting, I notice that the drivers have switched to WDM. Is this not the only driver available? If not, how do I change it? Win 10

UPDATE 11/28: The answer below allowed me to fix my issue by DLing the RightMark Power Panel as instructed.

Thank you Jonny Doyle!

Answer 1

You are referring to the new update in firmware and software. 

• Link: https://support.presonus.com/hc/en-us/articles/360052084812-Series-III-Interface-Mode-WDM-Primer

If you are having audio issues then please log a support ticket. 

https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-