Question

I was having a few problems with the SD card with incomplete and not allowing recording

today I think I have solved the problem

I use this desk on a few recording outdoors and each time I use a factory default setting to start all over again on every new recording

I noticed when after resetting the desk and using the SD card it comes up incomplete as soon as I do a test speed but what I found works is to reset the desk to factory defaults and when it powers up switch off again and power up and when you do a speed test it all works fine with no problems

I have tried a few times resetting the desk to factory defaults and doing a speed test and all fail but if I power off the desk after a full reset and power off again to speed test works fine on a power up

hope this all makes sense but had to find out what was happening

Answer 1

Please ensure you are using an approved card and that its correctly formatted. 

Please see the following links for the approved SD cards and Format Utility.

SD Cards for Multi tracking: https://support.presonus.com/hc/en-us/articles/115000921126-Recommended-SDHC-Cards-for-Multi-track-Recording

Approved SD Card: https://support.presonus.com/hc/en-us/articles/115000219906-Which-SDHC-Card-should-be-used-with-SL-Series-III-Consoles-

SD Card Format Tool: https://support.presonus.com/hc/en-us/articles/115000236783-What-utility-should-I-use-to-format-my-SD-Card-

Answer 2

Hi
Having the sames issues with with incomplete and not allowing recording on SD cards as well

When you say " but what I found works is to reset the desk to factory defaults and when it powers up switch off again and power up and when you do a speed test it all works fine with no problem"

You power off when the screen is still loading with the black screen and Presonus logo + progress bar or you power off once the screen is ready and loaded ?
thx