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universial controller doesn't work

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asked Jul 28 in Thunderbolt - Quantum by ronniefischer (120 points)
My universial controller doesnt work. It says:" Please update device firmware" but when I click the button nothing happens. My Quantum 2 interface works flawless with logic x but I can'y use the Universial controller. I've tried to disconnect and restart the computer I even uninstalled the program and installed it again several times but without luck. I don't know what to do?

Specs: Macbook pro retina (medio2014), 2,6 GHz Intel Core i5, 8gb ram. Operation system El Captian 10.11.6

Ronnie

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