Question

i am searching undder the presonus folder under programs where audiobox.exe should be located but it is not. I have an audiobox usb 2x2. Running it on a dell inspiron 5000 with windows 10. The computer is brand new as well.

Answer 1

Please try following this guide:

http://support.presonus.com/entries/21469744-How-do-I-uninstall-and-reinstall-my-AudioBox-drivers-in-Windows-8-or-Windows-10-

If that does not resolve your issue you should create a support ticket and send your system information file as an attachment.