Questions & Answers

Why is there "Unknown Exception" error when installing Studio One 4?

0 votes
asked Aug 31, 2019 in Studio One 4 by arisben (130 points)

I tried to install Studio One 4 on a different device, my macbook, after installing one time on another laptop. But in the process of installing it, I've been getting this error stating,

" Unknown exception: could not commit JPA transaction; nested exception is javax.persistence.RollbackException: Transaction marked as rollbackOnly "

It is a MacOS Mojave

Version 10.14.5

I get this message when I have already

1. Checked the box for " Activate my purchased version of Studio One "

2. Selected the product key without checking the box " I have purchased an upgrade of Studio One "

How do I fix this to install the software? Thank You

Please log in or register to answer this question.