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Why are my Presence instruments are not loading and telling me the files cannot be located?

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asked Sep 24, 2019 in Studio One 4 by ignatiusm (120 points)
My Presence and other plug-ins are not loading. Tells me the files cannot be located. I opened the Studio One folder on my PC, went to Sound Sets and doubled clicked on Studio One Instruments vol1, as suggested in another post. What I got was this:

"Sound Set 'Instruments Vol 1' failed to install...

Access is Denied...."

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