Questions & Answers

Channels 10 and 11 are extremely quiet on 16.4.2ai

0 votes
49 views
asked Oct 25, 2019 in Ai Mixers by stephenlakeland (240 points)
Hello,

I'm getting very low volume on channels 10 & 11 when trying the same feed into the channels. The gains are identical.

I did a Zero out (board reset) in the scene options with no success.

Thanks

Stephen

5 Answers

0 votes
answered Oct 25, 2019 by wahlerstudios (102,440 points)
Did you try two different channels? What do you mean by" feed"? Microphone? Line signal? FireWire or network/stagebox signal?
0 votes
answered Oct 25, 2019 by stephenlakeland (240 points)
Hello, Yes I tried all the remaining channels and they are fine.  By 'feed' i mean direct (line) input into each channel from an audio source.

Thanks

Steve
0 votes
answered Oct 25, 2019 by stephenlakeland (240 points)
I've also tried both TRS and XLR inputs with the same result.
0 votes
answered Oct 25, 2019 by wahlerstudios (102,440 points)
When the mixer really is zeroed out, Digital Input is not activated and the channels are routed directly to "Main", I do not see anything anymore which you as user can do. Everything is done and checked. I dont think a Factory Reset (see Knowledge Base) will help in this case, but you can still try. It's time to open a ticket with Support.
0 votes
answered Oct 25, 2019 by stephenlakeland (240 points)

OK, thanks for the help wahlerstudios! I will open a ticket.

...