Questions & Answers

The upgrade does not start!

+1 vote
40 views
asked Nov 17 in Studio One 4 by baiaeszt (170 points)
I bought an update from Artist to the PRO version, got a key, downloaded the installer, what's next? After installation, the version of Artist starts!

2 Answers

0 votes
answered Nov 17 by markshampine (150 points)
I'm having the exact same issue. I ran the installer, but Artist still launches. I even uninstalled Artist and reran. Same outcome. Running Mojave on MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports). Tried to register and got back that the Product license was already registered.
0 votes
answered Nov 18 by baiaeszt (170 points)

I solved the problem by uninstalling the Artist and installing the Pro version by the downloaded installer.

...