So the Quantum runs but with the Red ‘On’ button indicating it’s not connected to the pc
The PC is working fine and is perfectly happy running my other interface a first gen Focusrite 18i20 interface via USB.
The pc cannot ‘see’ the Quantum.
The Quantum is physically connected via an Apple Thunderbolt cable, a Startech Thunderbolt adaptor and an Asus ThunderboltEX 3 Card.
I installed the Thunderbolt drivers that came with the Asus PCI card and the Thunderbolt card appears in the system tray – when interrogated it reports ‘Attached device chain’ = blank.
All cables appear to be fitted correctly..
Any help gratefully received, many thanks Kevin
SCAN 3XS TZ390 - Computer Music PC
Mother board - Asus PRIME Z390-A,
Intel Core i9 9900K s1151,
2x8GB Cors VENG LPX DDR4-2666
ThunderboltEX 3 Card PCI Exp,
Apple MD861ZM/A Thunder Cable,
Startech Thunderbolt 3 to TB, TBT3TBTADAP