Questions & Answers

My Quantum interface will not properly connect to my MacBook Pro. Blue thunderbolt light flashing infinitely.

+1 vote
242 views
asked Jun 6, 2018 in Thunderbolt - Quantum by mattstevens4 (200 points)
I recently factory reset my Mac.  As of yesterday, you'd plug in the thunderbolt connector and it would work perfectly fine.  Today, it won't stop flashing.  I tried multiple versions of Universal Control, I tried enabling/disabling Gatekeeper on my Mac, and I'm simply stuck...

Has this happened to anyone else?  Where is the issue here?

2 Answers

0 votes
answered Jun 8, 2018 by somosound (160 points)
Can you confirm you are using the most current UC and that drivers are all installed. It sounds that if you did a fresh install something wasn't reinstalled.
0 votes
answered Jun 8, 2018 by mattstevens4 (200 points)
selected Jun 25, 2018 by benpierce
 
Best answer
Update:  although I had the newest drivers and firmware installed, the problem turned out to be within the thunderbolt ports themselves on my MacBook. A factory reset corrected the issue.
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