Questions & Answers

MalletStation sound pack files missing

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asked Jan 20 in Studio One 4 by christopherhazel (160 points)

Computer Make and Model: HP Omen.
OS: Windows 10 65 bit.
Application Version: Studio One 4 Artist OEM v4.6.0 build 55605
Audio Interface and it's Driver Version: Scarlett 2i4 2nd Gen, driver version 4.63.24.564 (installer 528)
What is the setup and what were you doing that led up to the error or situation is that brought you here:
Fresh installation connected to Pearl EM1 Malletstation

My Pearl EM 1 malletstation comes with a Studio One Artist license.  I recently had to reinstall Studio One onto a new computer.  The MalletStation template is in there as an option for a new song, but when I create a song it can't find the sound pack files.  Pearl's site indicates that this template is part of the Studio One Artist download. Is there a place I can get the sound pack files?  

1 Answer

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answered Jan 20 by christopherhazel (160 points)
OK, it seems there's contradictory information at Pearl's site.  One part says the sound pack is included in the Studio One Artist download from PreSonus, but there's a different part of the site that provides a link to download it.

Anyway, my problem seems to be all fixed now, and the people at Pearl have been notified about the contradictory language.

For anyone else wondering, there's a download section when you first go to pearlmalletstation.com that indicates you don't need to download the sound pack separately.  But if you *log in* on that site and go the the subsequent download section on the screen you end up at when you log in, there's a link for downloading the sound pack.  Hopefully Pearl will clear up the confusion on their end.
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