Questions & Answers

closed I can't use my Atom after trying to change banks

0 votes
asked Feb 28, 2020 in Atom Pad Controllers by eltpowell (440 points)
closed Mar 4, 2020 by eltpowell
While using Studio One 4 last night I had Impact selected, I held down "Bank" on my Atom and pressed Pad 2. But instead of getting a new Bank the first 8 Pads turn yellow. And I cannot go back to Bank 1 or do anything with the Atom after that. This happens in all music projects that I load. Ones that I know have worked in the past.

What am I missing? Have I accidentally changed a setting somewhere for it to be doing this?
closed with the note: I just needed to restart my computer like themuzic suggested. I have only had my Atom for a short while so I am still learning even the basics. Thank you themuzic!

1 Answer

+1 vote
answered Mar 3, 2020 by johnnygeib2 (14,880 points)
Best answer
Usually a computer restart will fix an issue like this. I have seen this happen with Atoms using a longer cable or connected to a weak USB port or non-powered USB hub. Try replacing or changing the length of the USB cable and make sure it's a good cable. An old thin USB cable will give you issues.