Questions & Answers

RML32Ai Firmware Update Issue on Windows 10

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asked Mar 14, 2020 in Ai Mixers by jeffersonsousa (180 points)
I upgraded my Studiolive RML 32AI mixer and now does not connect to the updated Windows 10 PC via firewire

1 Answer

–1 vote
answered Mar 14, 2020 by AlexTinsley (925,230 points)
 
Best answer

Microsoft recently issued updates for Windows 10 in early March 2020 that is uninstalling / disabling 3rd party device drivers. 

https://support.microsoft.com/en-us/help/4526424/windows-10-driver-cant-load-on-this-device

Uninstall Universal Control and re-install the latest version from the download page for your mixer

When you go to install it, right click the installer and select "Run As Administrator"

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