Questions & Answers

Server Error 200

0 votes
477 views
asked Mar 29 in Studio One 4 by ryanjohnston7 (150 points)
Hello,

I recently received a product key for Studio One Artist. It registered properly, and I downloaded the Studio One Launcher. Upon opening the launcher, my account wasn't recognized, so I remade an account from the same email as the first. Now, my purchased key isn't showing up on my account, and I keep getting a server error 200 locking me out of Studio One.

How do I resolve this? Is my first account lost? I can't register the key again, cause it says it's already been used by me on an account with the same email, so I can't even access the launcher download. What can I do?

1 Answer

–1 vote
answered Mar 29 by AlexTinsley (902,400 points)
 
Best answer

Open a support request at https://support.presonus.com so a support tech can assist you.

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