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I accidently unregister my product and when I try to register again It says invalid

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asked Mar 31, 2020 in MyPreSonus Questions by donghyeoneun (150 points)
My interface wasn't connected with the computer so I thought the problem is the universalo controll So I unregistered my hardware(Studio 24c) and try it to register again and It says the serial number is unvalid. Please help Me with this problem If I need it I can upload the picture of my serial number and the manufacture date pics.

1 Answer

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answered Mar 31, 2020 by Trucky (7,400 points)
selected Jul 30, 2020 by AlexTinsley
 
Best answer

Submit a support ticket for this:

https://www.presonus.com/support/Contact-Technical-Support

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