I have tried registering my hardware and the serial number is not working. When I try to register it the screen reads: "It looks like you're trying to register an AudioBox 96, but you may be entering some characters wrong. The 3rd character should be a 'zero', the fourth should be a capital 'i', and the fifth should be another 'zero.' If you entered these incorrectly, please cancel and enter the correct characters. Otherwise, click OK to continue registering." I click okay and it says the product is not found.
